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The benchmark of excellence

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The Birmingham Excellence Award celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.

Hospitality Excellence Awards

Individual Excellence AwardsStandard

Restaurant Manager of the Year Award

For the manager who makes every service run smoothly

RecognisesPeople & cultureCustomer serviceProfessional achievement
RecognitionIndividualCommunityIndustry

About this category

The Restaurant Manager of the Year Award recognises a restaurant manager whose leadership, organisation and warmth make the dining room shine.

It rewards a manager who looks after guests and team equally well.

Eligibility

Open to restaurant managers and assistant managers, based in or serving the region. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on guest experience and reviews
  • Team leadership and development
  • Commercial results and operational standards

Qualitative criteria

  • What they set out to achieve, and why it mattered
  • How they work with others
  • What guests and colleagues say about them

Metrics

  • Results delivered this year
  • Guests or people helped
  • Recognition already received

Additional criteria

  • Include examples of the work
  • The results in figures where possible and a word from a guest
  • Colleague or manager

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