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The Birmingham Excellence Award celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.

Hospitality Excellence Awards

Business Excellence AwardsStandard

Restaurant Group of the Year Award

For the group that keeps every site as good as its first

RecognisesBusiness growthPeople & cultureCustomer service
RecognitionBusinessCommunityIndustry

About this category

The Restaurant Group of the Year Award recognises a restaurant group or multi-site operator that has grown while keeping quality and culture consistent at every site.

The judges look for strong leadership, a team that develops its people and guests who trust the brand.

Eligibility

Open to restaurant groups and multi-site operators with two or more sites, based in or serving the region. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on growth and financial performance
  • Consistency across sites
  • People development and retention
  • Guest satisfaction

Qualitative criteria

  • Clarity of concept and offer
  • Reputation with guests and partners
  • Culture and the team behind the business

Metrics

  • Revenue and growth
  • Guest satisfaction, reviews and repeat business
  • Jobs created or retained

Additional criteria

  • Include figures for the last one to two years
  • Examples of standout work and testimonials from guests or partners

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