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The Birmingham Excellence Award celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
Online Booking and Reservations Platform of the Year Award
For the platform filling rooms and tables
About this category
The Online Booking and Reservations Platform of the Year Award recognises an online booking, reservations or table management platform serving hospitality.
It rewards direct bookings, ease of use and operator results.
Eligibility
Open to booking, reservations and table management platforms, based in or serving the region. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on results for operators
- Guest ease of use
- Client satisfaction and retention among hospitality businesses
- Service and reliability
- Growth over the last year
Qualitative criteria
- Clarity of offer and what sets it apart
- Reputation with clients and partners
- Culture and the team behind the business
Metrics
- Revenue and growth
- Client satisfaction and retention
- Jobs created or retained
Additional criteria
- Include figures for the last one to two years
- Examples of standout work and testimonials from clients or partners
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