The benchmark of excellence
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The Birmingham Excellence Award celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
Mortgage Advisory Firm of the Year Award
For the firm that makes mortgages simple
About this category
The Mortgage Advisory Firm of the Year Award recognises a mortgage advisory firm or brokerage whose advice, service and results stand out.
It rewards good customer outcomes, compliance and a team that keeps learning.
Eligibility
Open to mortgage advisory firms and brokerages, based in or serving the region. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on customer outcomes and reviews
- Compliance
- Growth and client satisfaction and reviews
- Service and reliability
- Growth over the last year
Qualitative criteria
- Clarity of offer and what sets it apart
- Reputation with clients and partners
- Culture and the team behind the business
Metrics
- Revenue and growth
- Client satisfaction and retention
- Jobs created or retained
Additional criteria
- Include figures for the last one to two years
- Examples of standout work and testimonials from clients or partners
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