The benchmark of excellence
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The Birmingham Excellence Award celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
Housekeeping Team of the Year Award
For the team whose standards guests rely on every day
About this category
The Housekeeping Team of the Year Award recognises a housekeeping team whose care, speed and attention to detail keep standards high.
The judges look for teamwork, pride in the work and excellent guest feedback.
Eligibility
Open to housekeeping teams in hotels, serviced accommodation and venues, based in or serving the region. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on cleanliness and guest feedback
- Efficiency
- Teamwork
- Training and how the team supports colleagues
Qualitative criteria
- How the team works together
- Challenges faced and how they were met
- Each member's part in the result
Metrics
- Results against targets
- Improvements delivered
- Guest or colleague feedback
Additional criteria
- Include what the team delivered
- The part each member played and a word from a guest or manager
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