The benchmark of excellence
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The Birmingham Excellence Award celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
Housekeeper of the Year Award
For the housekeeper whose standards guests notice without seeing
About this category
The Housekeeper of the Year Award recognises a housekeeper or room attendant whose care and pride make every room spotless and welcoming.
It rewards the high standards behind every great stay.
Eligibility
Open to housekeepers, room attendants and housekeeping supervisors, based in or serving the region. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on standards and attention to detail
- Reliability
- Guest and manager feedback
- Support for colleagues
Qualitative criteria
- What they set out to achieve, and why it mattered
- How they work with others
- What guests and colleagues say about them
Metrics
- Results delivered this year
- Guests or people helped
- Recognition already received
Additional criteria
- Include examples of the work
- The results in figures where possible and a word from a guest
- Colleague or manager
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