The benchmark of excellence
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The Birmingham Excellence Award celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
Hotel Team of the Year Award
For the hotel team that delivers great stays together
About this category
The Hotel Team of the Year Award recognises a hotel team, across every department, whose teamwork made the year a success for guests and the business.
The judges look for a team that supports each other and shares the credit.
Eligibility
Open to hotel teams of any size, based in or serving the region. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on guest satisfaction
- Results achieved together
- Team culture and development
- How challenges were met
Qualitative criteria
- How the team works together
- Challenges faced and how they were met
- Each member's part in the result
Metrics
- Results against targets
- Improvements delivered
- Guest or colleague feedback
Additional criteria
- Include what the team delivered
- The part each member played and a word from a guest or manager
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