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The Birmingham Excellence Award celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
Hospitality Payment Provider of the Year Award
For the payments partner that makes paying the easy part
About this category
The Hospitality Payment Provider of the Year Award celebrates a payment processor, card terminal, merchant services or tipping platform serving hospitality.
It rewards fast, reliable payments, fair pricing and support when it matters.
Eligibility
Open to payment providers serving hospitality businesses, based in or serving the region. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on reliability and uptime
- Pricing transparency
- Innovation
- Client feedback and retention among hospitality businesses
- Service and reliability
- Growth over the last year
Qualitative criteria
- Clarity of offer and what sets it apart
- Reputation with customers and partners
- Culture and the team behind the business
Metrics
- Revenue and growth
- Customer satisfaction and retention
- Jobs created or retained
Additional criteria
Include figures for the last one to two years, examples of standout work and testimonials from hospitality customers or partners.
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