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The Birmingham Excellence Award celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.

Hospitality Excellence Awards

Business Excellence AwardsStandard

Hospitality Laundry Service of the Year Award

For crisp sheets and clean napkins, delivered on time

RecognisesCustomer serviceSustainability
RecognitionBusinessCommunityIndustry

About this category

The Hospitality Laundry Service of the Year Award celebrates a commercial laundry or linen hire business whose quality and reliability hotels and restaurants depend on.

It rewards consistent standards, dependable collection and delivery, and progress on water and energy use.

Eligibility

Open to commercial laundries and linen hire businesses serving hospitality, based in or serving the region. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on quality and turnaround
  • Water and energy efficiency
  • Client feedback and retention among hospitality businesses
  • Service and reliability
  • Growth over the last year

Qualitative criteria

  • Clarity of offer and what sets it apart
  • Reputation with customers and partners
  • Culture and the team behind the business

Metrics

  • Revenue and growth
  • Customer satisfaction and retention
  • Jobs created or retained

Additional criteria

Include figures for the last one to two years, examples of standout work and testimonials from hospitality customers or partners.

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