The benchmark of excellence
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The Birmingham Excellence Award celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
Hospitality Facilities Management Company of the Year Award
For the team that keeps the lights on and the guests comfortable
About this category
The Hospitality Facilities Management Company of the Year Award recognises a facilities or maintenance business, from heating and plumbing to electrical and building services, that keeps hospitality premises safe and running.
The judges look for fast response, planned maintenance and a partner operators trust.
Eligibility
Open to facilities management and building maintenance businesses serving hospitality, based in or serving the region. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on response times
- Planned maintenance and compliance
- Client feedback and retention among hospitality businesses
- Service and reliability
- Growth over the last year
Qualitative criteria
- Clarity of offer and what sets it apart
- Reputation with customers and partners
- Culture and the team behind the business
Metrics
- Revenue and growth
- Customer satisfaction and retention
- Jobs created or retained
Additional criteria
Include figures for the last one to two years, examples of standout work and testimonials from hospitality customers or partners.
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