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The Birmingham Excellence Award celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.

Hospitality Excellence Awards

Special Award CategoriesStandard

Hospitality AI Innovation Award

For the smartest use of AI in hospitality

RecognisesInnovation
RecognitionBusinessCommunityIndustry

About this category

The Hospitality AI Innovation Award recognises an operator, supplier or team using artificial intelligence or automation to improve the guest experience, the working day or the bottom line.

The judges look for real results, responsible use and ideas others can learn from.

Eligibility

Open to hospitality operators, suppliers and technology providers, based in or serving the region. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on the use of AI
  • Measurable impact
  • How responsibly it is used
  • The wider value of the idea

Qualitative criteria

  • The aim and why it mattered
  • How it was designed and delivered
  • Who was involved

Metrics

  • Results achieved
  • People or businesses reached
  • Return on the investment

Additional criteria

  • Include outcomes in figures where possible
  • Images where relevant and a word from somebody who benefited

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