The benchmark of excellence
Find the category with your name on it
The Birmingham Excellence Award celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
Family-Run Hospitality Business of the Year Award
For the family business whose welcome feels like coming home
About this category
The Family-Run Hospitality Business of the Year Award celebrates a hotel, restaurant, pub, café or venue owned and run by a family, where care for guests is passed from one generation to the next.
It rewards warmth, consistency and a business that has kept its character while moving with the times.
Eligibility
Open to family-owned and family-run hospitality businesses of any size, based in or serving the region. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on guest experience
- How the family and team work together
- Reputation and reviews
- The business's resilience and growth
Qualitative criteria
- Clarity of concept and offer
- Reputation with guests and partners
- Culture and the team behind the business
Metrics
- Revenue and growth
- Guest satisfaction, reviews and repeat business
- Jobs created or retained
Additional criteria
- Include figures for the last one to two years
- Examples of standout work and testimonials from guests or partners
Found your category?
Start your nomination now. Save a draft and finish whenever it suits you.
Nominate nowWant to sponsor this category?
Put your name beside the achievement it recognises, in front of the people who care about it most.
Ask about sponsoring it