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The Birmingham Excellence Award celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.

Hospitality Excellence Awards

Business Excellence AwardsStandard

Contract Caterer of the Year Award

For the caterer feeding schools, hospitals and workplaces well

RecognisesCustomer servicePeople & cultureSustainability
RecognitionBusinessCommunityIndustry

About this category

The Contract Caterer of the Year Award celebrates a contract caterer or foodservice provider serving schools, hospitals, care settings, workplaces or venues.

It rewards nutritious food, reliable service and clients who renew.

Eligibility

Open to contract caterers and institutional foodservice providers, based in or serving the region. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on food quality and nutrition
  • Client satisfaction and retention
  • Sustainability
  • People development and growth

Qualitative criteria

  • Clarity of offer and what sets it apart
  • Reputation with customers and partners
  • Culture and the team behind the business

Metrics

  • Revenue and growth
  • Customer satisfaction and retention
  • Jobs created or retained

Additional criteria

Include figures for the last one to two years, examples of standout work and testimonials from hospitality customers or partners.

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