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The Birmingham Excellence Award celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.

Hospitality Excellence Awards

Business Excellence AwardsStandard

Coffee Roaster of the Year Award

For the roaster whose beans make the cup

RecognisesCustomer serviceSustainabilitySocial impact
RecognitionBusinessIndustry

About this category

The Coffee Roaster of the Year Award celebrates a coffee roaster whose sourcing, roasting and support for cafés and hotels stand out.

It rewards ethical sourcing, consistent quality and barista training that lifts its customers.

Eligibility

Open to coffee roasters supplying hospitality, based in or serving the region. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on sourcing and quality
  • Training and equipment support
  • Client feedback and retention among hospitality businesses
  • Service and reliability
  • Growth over the last year

Qualitative criteria

  • Clarity of offer and what sets it apart
  • Reputation with customers and partners
  • Culture and the team behind the business

Metrics

  • Revenue and growth
  • Customer satisfaction and retention
  • Jobs created or retained

Additional criteria

Include figures for the last one to two years, examples of standout work and testimonials from hospitality customers or partners.

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