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The Birmingham Excellence Award celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
Catering Equipment Servicing Company of the Year Award
For the engineers who keep kitchens cooking
About this category
The Catering Equipment Servicing Company of the Year Award recognises a catering and kitchen equipment servicing business whose engineers keep hospitality kitchens running.
It rewards first-time fixes, response times and planned maintenance.
Eligibility
Open to catering and kitchen equipment servicing businesses, based in or serving the region. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on response and first-time fix rates
- Planned maintenance
- Client satisfaction and retention among hospitality businesses
- Service and reliability
- Growth over the last year
Qualitative criteria
- Clarity of offer and what sets it apart
- Reputation with clients and partners
- Culture and the team behind the business
Metrics
- Revenue and growth
- Client satisfaction and retention
- Jobs created or retained
Additional criteria
- Include figures for the last one to two years
- Examples of standout work and testimonials from clients or partners
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