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The benchmark of excellence

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The Birmingham Excellence Award celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.

Hospitality Excellence Awards

Individual Excellence AwardsStandard

Barista of the Year Award

For the barista whose coffee is worth the queue

RecognisesCustomer serviceProfessional achievement
RecognitionIndividualIndustry

About this category

The Barista of the Year Award recognises a barista whose craft, consistency and customer care make every cup excellent.

It rewards real knowledge of coffee and a welcome that brightens customers' day.

Eligibility

Open to baristas in coffee shops, cafés, hotels and restaurants, based in or serving the region. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on coffee skill and consistency
  • Knowledge
  • Customer service and feedback
  • Contribution to the team

Qualitative criteria

  • What they set out to achieve, and why it mattered
  • How they work with others
  • What guests and colleagues say about them

Metrics

  • Results delivered this year
  • Guests or people helped
  • Recognition already received

Additional criteria

  • Include examples of the work
  • The results in figures where possible and a word from a guest
  • Colleague or manager

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